Frequently Asked Questions
To book a transfer to or from Mallorca airport with MET, please follow these steps:
•Go to the MET website, look for the “Book a transfer” or “Book now” section. Select Mallorca airport as your pick-up location or destination, as appropriate.
•Enter the date and time of your arrival at the airport.
•Indicate the number of passengers and the type of vehicle you require for your transfer.
•Complete your flight information (flight number, airline, etc.).
•Provide your contact details and any additional relevant information.
•Provide your contact details and any additional relevant information.
•Make the appropriate payment, if necessary, to secure your transfer.
Remember if you have any questions or queries about your booking, you can contact MET customer services for assistance.
+34 683364709 | info@metmallorca.com
To guarantee a smooth transfer and ensure the availability of the service, it is recommended that you book your transfer to Mallorca airport at least 24 hours in advance. Booking in advance allows you to ensure that you will have a vehicle waiting for you at the time of your departure and avoids any last minute inconveniences.
Remember if you have any questions or queries about your booking, you can contact MET customer services for assistance.
+34 683364709 | info@
metmallorca.com
Yes, you can make changes to your booking 12 hours in advance.
Remember if you have any questions or queries about your booking, you can contact MET customer services for assistance.
+34 683364709 | info@
metmallorca.com
MET offers a variety of vehicles with different capacities to suit the transport needs of its customers. They can transport from one person upwards, including larger groups in minibuses and coaches. Typical capacities of MET vehicles are as follows:
•Coaches up to 55 seats or more: For events, excursions or large groups, MET offers coaches with a capacity of 55 or more persons, depending on the specific needs.
It is important to mention the number of passengers and amount of luggage when booking so that MET can provide the appropriate vehicle to ensure a comfortable and safe transfer. In addition, it is advisable to communicate any special requirements, such as baby seats, boosters or extra space for bulky luggage, so that MET can make the necessary arrangements.
Remember, if you have any questions or queries about your booking, you can contact MET customer service for assistance.
+34 683364709 | info@
metmallorca.com
Yes, baby seats and boosters are available at MET to ensure the safety of smaller passengers during transfers, and this service is offered free of charge. In addition, the possibility of transporting golf clubs and bicycles is also provided and other accessories requiring extra space are charged for. It is important to mention these special requirements at the time of booking so that MET can make sure to provide the appropriate vehicle with the necessary space for the additional accessories. In summary, baby seats, boosters, as well as the transport of golf clubs or other accessories, are free services that MET offers to provide comfort and meet the needs of its customers during transfers.
Remember, if you have any questions or queries about your booking, you can contact MET customer service for assistance.
+34 683364709 | info@
metmallorca.com
Yes, MET drivers are highly trained professionals who are familiar with the hotels and tourist destinations in Mallorca. Their extensive knowledge of the area allows them to provide an efficient and safe transfer service, ensuring that you arrive at your destination smoothly and enjoy your stay on the island. Their experience and professionalism guarantee a comfortable and pleasant journey.
Remember if you have any questions or queries about your booking, you can contact MET customer service for assistance.
+34 683364709 | info@
metmallorca.com
If your flight is delayed or early, MET will adjust transfer schedules to ensure they are available by the time you arrive at the airport or your destination. MET constantly monitors flights and collects real-time information about changes in flight arrival and departure times.
If your flight is delayed, the MET driver will be informed and will wait for you to arrive, even if the arrival is later than planned. If the flight is earlier, the MET driver will also adjust to be available when you arrive. It is important to provide your flight details when booking so that MET can monitor any changes to schedules and ensure a punctual and efficient service. Also, if there are any changes to your itinerary, it is advisable to inform MET as far in advance as possible so that they can make the necessary adjustments to your transfer. This way, you can count on a reliable and worry-free service during your trip.
Remember, if you have any questions or queries about your booking, you can contact MET customer service for assistance.
+34 683364709 | info@
metmallorca.com
Yes, MET offers service during night hours and at any time of the day. Their service is available 24 hours a day, 7 days a week to ensure that passengers can count on a reliable and convenient transfer no matter what time their flight is. Whether you have an early morning flight or arrive late at night, MET will be available to pick you up or take you to the airport. Their service during the evening hours provides comfort and peace of mind to travellers, ensuring that you can reach your destination smoothly and at unconventional times.
Remember, if you have any questions or queries about your booking, you can contact MET customer service for assistance.
+34 683364709 | info@metmallorca.com